
Using State of the Art Analytics to Understand Performance
Available on-demand
Join a select group of technology leaders as they reveal how advanced analytics is reshaping performance management and strategic decision making. In this live panel you’ll get real stories, proven approaches, and fresh ideas you can bring into your organization immediately.
Key Takeaways
- Understand which analytic models and tools are yielding tangible performance impact.
- Learn how to embed analytics into operational workflows and decision loops.
- Discover best practices for analytics governance, data integration, and adoption.
- Map a roadmap for evolving your analytics maturity.
Who Should Attend
This panel is ideal if you are a senior technology leader, analytics leader, data architect, or executive responsible for leveraging analytics to improve outcomes. You will gain insights whether you are building from scratch or scaling an existing analytics stack.
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Kristen Thom
Senior VP of Customer Experience, White Cup

Brian Hopkins
Chief Operations Officer, Distribution Strategy Group
About our panelists:

Kristen Thom
Senior VP of Customer Experience, White Cup
Kristen Thom is the Senior VP of Customer Experience at White Cup. She joined White Cup, formerly Compass Sales Solutions, in 2013. With a customer-first commitment, Kristen has held roles across implementation, support, development, product management, and customer success. She has almost 10 years of experience in the office technology space and almost 5 years of experience in the distribution industry.

Brian Hopkins
Chief Operating Officer, Distribution Strategy Group
Brian Hopkins is recognized for his expertise in customer service and operational efficiency within the industrial distribution sector. His career trajectory showcases a series of impactful leadership roles, marked by innovation and strategic growth.
About our host:

Ian Heller
Co-Founder and Chief Strategy Officer
Ian Heller joined Grainger as a part-time truck unloader in college and left fifteen years later as the VP Marketing. Since then, he's held senior executive positions at four other publicly-held firms, consulted with dozens of distributors, and continues to write and speak extensively on how AI, strategy, channel evolution and other major trends affect the industry. Ian holds a B.A. in History from Roosevelt University and an MBA from the Kellogg School at Northwestern University.
