Watch on-demand for our Distribution Leader Panel webinar: Creating Exceptional Customer Experiences. In today's competitive landscape, delivering outstanding customer experiences is crucial for success. This panel brings together industry leaders to share insights and strategies on how to exceed customer expectations and foster lasting relationships.

Key Takeaways:

• Proven techniques for enhancing customer satisfaction
• Innovative approaches to customer engagement
• Real-world examples from top distributors

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Thank you to our sponsor:

About our panelists:

Stephanie Kuntz

Director of Marketing, Palmer-Donavin

Stephanie Kuntz began her career with Palmer-Donavin in 2011. She has worked in many different areas of the business including Administration, Sales, and Operations, and is now the Director of Marketing. Her experience in each of her roles has given her a deeper understanding of the business as a whole and enables her to see alignment on projects outside of just her department.

Molly Langdon

SVP of Customer Experience, Stellar Industrial Supply

Molly Langdon has been with Stellar Industrial Supply, Inc. since 1999 and is currently the Senior Vice President of Customer Experience, overseeing customer service and customer onsite inventory support, branch and warehouse operations, Human Resources and Pricing. With almost 26 years in the industrial supply space, Molly has a passion and a skillset dedicated to creating continuous process improvement throughout the business and across functions.

About our host:

Ian Heller

Co-Founder & Chief Strategy Officer, Distribution Strategy Group