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Measuring What Matters: Customer Satisfaction and Market Demand Analytics

March 19, 2025, 9 PT/12 ET

Understanding and applying analytics is crucial for staying competitive.

This webinar will equip you with the knowledge to effectively use analytics tools, leading to improved performance and competitive advantage.
 
Join us to learn:
 
  • How to interpret complex data sets to make strategic decisions that positively impact your organization
  • How leading distributors are using integrated analytics to improve operations across the board for greater impact
  • How to identify spending gaps, measure customer potential and implement targeted strategies that increase your share of customer spend across product categories

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Our Speakers
Ian-Headshot

Ian Heller
Co-Founder & Chief Strategy Officer,
Distribution Strategy Group

Jonathan-Bein

Jonathan Bein, Ph.D.
Co-Founder & Managing Partner,
Distribution Strategy Group

Thank you to our sponsors:

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About our speakers:

Ian-Headshot

Ian Heller

Co-Founder & Chief Strategy Officer, Distribution Strategy Group

Ian Heller is Founder & Senior Partner at Distribution Strategy Group and has more than 30 years of experience executing marketing and e-business strategy in the wholesale distribution industry. He has written and spoken extensively on the impact of digital disruption on distributors.

Jonathan-Bein

Jonathan Bein, Ph.D.

Co-Founder & Managing Partner, Distribution Strategy Group

Jonathan Bein Ph.D. has worked with over 100 distributors to apply advanced analytics and AI to improve customer experience, define value proposition, estimate sales potential and create digital strategy.