Measuring What Matters: Customer Satisfaction and Market Demand Analytics
March 19, 2025, 9 PT/12 ET
This webinar will equip you with the knowledge to effectively use analytics tools, leading to improved performance and competitive advantage.
- How to interpret complex data sets to make strategic decisions that positively impact your organization
- How leading distributors are using integrated analytics to improve operations across the board for greater impact
- How to identify spending gaps, measure customer potential and implement targeted strategies that increase your share of customer spend across product categories
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Ian Heller
Co-Founder & Chief Strategy Officer,
Distribution Strategy Group
Jonathan Bein, Ph.D.
Co-Founder & Managing Partner,
Distribution Strategy Group
Thank you to our sponsors:
About our speakers:
Ian Heller
Co-Founder & Chief Strategy Officer, Distribution Strategy Group
Ian Heller is Founder & Senior Partner at Distribution Strategy Group and has more than 30 years of experience executing marketing and e-business strategy in the wholesale distribution industry. He has written and spoken extensively on the impact of digital disruption on distributors.
Jonathan Bein, Ph.D.
Co-Founder & Managing Partner, Distribution Strategy Group
Jonathan Bein Ph.D. has worked with over 100 distributors to apply advanced analytics and AI to improve customer experience, define value proposition, estimate sales potential and create digital strategy.