In today's competitive distribution landscape, leveraging CRM systems and sales analytics is crucial for driving growth and enhancing customer relationships. This report delves into the current state of CRM and sales analytics in the distribution sector, highlighting best practices and strategies for success.​

Key Takeaways:

• Insights into the latest trends and developments in CRM and sales analytics.
• Strategies for effectively implementing and utilizing CRM systems.
• Techniques for analyzing sales data to inform decision-making.
• Real-world examples of successful CRM and analytics integration in distribution.​

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About the author:

Jonathan Bein Ph.D. has worked with over 100 distributors to apply advanced analytics and AI to improve customer experience, define value proposition, estimate sales potential and create digital strategy.