
Creating Clean and Accurate Product and Customer Data
Aug 13, 2025, 9 PT/12 ET
Clean, accurate data is no longer a nice-to-have, it’s a competitive necessity. Distributors are investing in better data governance, smarter tools, and tighter processes to ensure their product and customer data is trustworthy and actionable.
Join us for this live panel discussion with technology leaders who are tackling the data challenge head-on. You’ll hear how they’re streamlining product data management, cleaning up customer records, and building a foundation for future-ready operations.
In this one-hour webinar, you’ll learn:
- Why clean product and customer data is critical for profitable growth.
- Common data issues distributors face, and how to overcome them.
- How leading companies are approaching data governance and technology.
- Real-world examples of data transformation in distribution.
- Why product and customer data is critical to your AI Initiatives.
Whether you're just starting to clean up your data or looking to scale your efforts, this conversation will offer practical insights you can apply right away.
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John Murcott
Executive Vice President of Products and Strategy, Bridgeline

Sam Bobb
Co-Founder & Chief Technology Officer, Kaavio
Thank you to our sponsors:

About our panelists:

John Murcott
Executive Vice President of Products and Strategy
John Murcott is a dynamic entrepreneurial leader with deep expertise in sales engineering, product management, and professionl services. With nearly two decades of experience in automation, integration, and enterprise-level SasS implementation, John has a proven track record of driving strategic growth and operational excellence. As Executive Vice President of Products and Strategy at Bridgeline, he helps customers accelerate revenue by enhancing site performance through intelligent search, personalized recommendations, and SEO optimization. John plays a critical role in supporting sales teams by articulating product value, shaping execution roadmaps, and delivering results-driven solutions that boost traffic, conversions, and order value.

Sam Bobb
Co-Founder and Chief Technology Officer
About our host:

Ian Heller
Co-Founder and Chief Strategy Officer, Distribution Strategy Group
Ian Heller joined Grainger as a part-time truck unloader in college and left fifteen years later as the VP Marketing. Since then, he's held senior executive positions at four other publicly-held firms, consulted with dozens of distributors, and continues to write and speak extensively on how AI, strategy, channel evolution and other major trends affect the industry. Ian holds a B.A. in History from Roosevelt University and an MBA from the Kellogg School at Northwestern University.