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2024 State of eCommerce in Distribution

On-Demand

How are distributors integrating digital channels into their go-to-market approach in 2024? What are their plans for 2025? 

Listen now to hear the latest results from our 12th annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of ecommerce.  

You’ll learn:  

  • The proportion of sales from digital channels across multiple distribution verticals  
  • Evolving expectations from distribution customers  
  • What distributors need to meet customer demands today and going forward 
  • How distributors are getting, managing and maintaining product data  
  • Technology best practices: ERP, CMS, PIM, CRM, etc. to meet those needs 
  • How digital capabilities are supporting performance of other channels  
Our Hosts:
Ian-Headshot

Ian G. Heller
Founder & Senior Partner
Distribution Strategy Group

Jonathan-Bein

Jonathan Bein, Ph.D.
Managing Partner
Distribution Strategy Group

Thank you to our sponsors:

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About our hosts:

Ian-Headshot

Ian G. Heller

Founder & Senior Partner, Distribution Strategy Group

Ian Heller is Founder & Senior Partner at Distribution Strategy Group, and has more than 30 years of experience executing marketing and e-business strategy in the wholesale distribution industry. He has written and spoken extensively on the impact of digital disruption on distributors.

Jonathan-Bein

Jonathan Bein, Ph.D.

Managing Partner, Distribution Strategy Group

Jonathan Bein, Ph.D. has worked with many distributors to make their marketing a profit center. He has developed and applied analytic approaches for customer segmentation, customer lifecycle management, positioning and messaging, pricing, and channel strategy for distributors.