2024 State of eCommerce in Distribution
By Jonathan Bein, Ph.D.
In this report Distribution Strategy Group presents the latest results from our 12th annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of ecommerce.
We cover:
- The proportion of sales from digital channels across multiple distribution verticals
- Evolving expectations from distribution customers
- What distributors need to meet customer demands today and going forward
- How digital capabilities are supporting performance of other channels
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Jonathan Bein, Ph.D.
Co-Founder & Managing Partner
Distribution Strategy Group
Jonathan Bein Ph.D. has worked with over 100 distributors to apply advanced analytics and AI to improve customer experience, define value proposition, estimate sales potential and create digital strategy.